Resolving Audio Echos in a Room or Workspace

There are several reasons why you might experience echoing:

  1. Another Ovice space window/ tab/ browser is open and active

What should I do about this?

  • Close all the other opened windows/tabs.
  • If you entered as a guest/visitor in other windows/tabs/browsers, make sure to mute their mics and ensure that only one mic is open.
  1. Many users joined the same workspace from the same physical area.

What should I do about this?

  • Mute your microphone when another person is talking to avoid the alien feedback noise and ask other users to do the same 

3. Problem with your headset

What should I do about this?

  • Try unplugging and replugging in your mic. Try unplugging your headset or standalone microphone from the device and then replugging it back in. If possible, try using a different USB port.
  • If you are using a standalone microphone (i.e., not the built-in one on your computer or a headset), try moving it further away from your mouth. Also be sure to move any hand-held electronic devices (such as your mobile phone) away from your mic and speakers, as this can cause feedback.

4. The built-in speakers on your computer might be playing back the sound that your built-in mic is picking up

  • Try lowering the volume of your built-in speakers.
  • Try a USB headset. The built-in mic and speakers on your computer or mobile device might not pick up your audio as clearly as a headset, because built-in microphones on your computer or webcam can pick up other noise and cause an echo. We recommend a using USB headset plugged into your computer (instead of an analog-connected one), or headphones with a mic included plugged into your mobile device.
  • Check for sources of background noise. There could be something around you that is causing the noise, such as a fan blowing directly into your microphone or other voices if you are in a public area. If you cannot move away from these sources of noise, then try muting yourself when you aren't speaking.

5. Network problems

What should I do about this?

  • Try resetting your Internet connection and reconnect back or change the Wi-fi.
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