| Item | Format | Max File Size | Dimensions (px) | Aspect Ratio (After Auto-Resize) |
|---|---|---|---|---|
| Avatar | JPG, PNG | 2 MB | 200 x 200 | Variable |
| Virtual Background | JPG, PNG | — | Max 512 x 512 | Fixed |
| Chat Attachments | Most common file types | 128 MB | — | — |
| Space Logo | JPG, PNG, GIF | 2 MB | Max 75 x 52 | Fixed |
| Background Image | JPG, PNG | 10 MB *20 MB for Expo (One-time) plans |
Based on Space Size | Fixed |
| Image Objects and images inserted via the editor | JPG, PNG, GIF | 10 MB | Based on object size Max 256 x 256 |
Fixed |
| Custom Object Icons | JPG, PNG | 2 MB | 16 x 16 | Fixed *As these appear small in the space, we recommend using simple, square designs. |
| Reactions | JPEG, PNG, SVG, GIF | 1 MB | 80 x 80 (Recommended) | — |
Tips
-
Troubleshooting Uploads
If an upload fails even though the format and size are correct, there may be an issue with your network or local environment. In such cases, please try reducing the pixel dimensions or file size and attempt the upload again.