April 3, 2024 Change of URL for paid plan space and addition of domain to be used

We would like to inform you that the URL of the space you are using with the paid plan has been changed.

Start Date

April 3, 2024

New Space URL

The URL for the paid plan space has been changed to the following. If you are using the web browser version, we apologize for the inconvenience, but please update your bookmarks.

Old URL https://<domain>.ovice.in/
New URL https://app.ovice.com/ws/<domain>/


End Date for the Old Space URL

End of March 2025

For approximately one year from this release, the old URL will also be accessible. Additionally, there will be no issues with using the space from either the new or old URL.

If SAML authentication is configured

If you have set up SAML authentication and are starting to use the new URL, it will be necessary to change the IdP settings and the login URL for all space users. For details, please see the following.
Updating SAML Authentication Settings Following Space URL Change

If security settings such as domain or IP address are configured

To improve service quality and due to the URL change of the paid plan space, the following new domains have been initiated. Please allow access to the new domains and IP addresses.

■ New Domains added

  • app.ovice.com
  • app.rc.ovice.com
  • api.ovice.com
  • ws.ovice.com
  • api.rc.ovice.com
  • ws.rc.ovice.com
  • core-ap.rc.ovice.io
  • core-eu.rc.ovice.io
  • core-us.rc.ovice.io
  • core-au.rc.ovice.io
  • core-au.ovice.io

■ New IP Addresses added

  • 13.239.100.186/32
  • 52.63.189.174/32

For details, please refer to the following guide.
Network Security Settings

Articles in this section

See more