Whitelisting specific user sets simply means creating rules to ensure they're allowed into the space, and can be useful in many instances. For most organizations, whitelisting their own and related domains may be beneficial. For Events, it might be helpful to whitelist a specific Password provided to ticket holders. Admins may create Whitelist Rules for Members and for Visitors.
Member Whitelist Rules
To create Member Whitelist rules for your space, go to Space Settings > Permission > Member Whitelist. Member Whitelist Rules may be created based on:
- Email Domains
- Email Addresses
- SSO Connections
- Passwords
- Global IP Addresses
Member Whitelist Rules affect users in the following ways:
| Use Case | If/When | Public Space | Private Space with Knock | Private Space Without Knock |
|
No Whitelist |
- | Enter Directly | Knock Required | Enter Directly |
| Password | Correct | Enter Directly | Enter Directly | Enter Directly |
| Password | Incorrect | Cannot Enter | Knock Required | Cannot Enter |
| Email Address/Domain | In Whitelist | Enter Directly | Enter Directly | Enter Directly |
| Email Address/Domain | Not in Whitelist | Cannot Enter | Knock Required | Cannot Enter |
| IP Address | In Whitelist | Enter Directly | Enter Directly | Enter Directly |
| IP Address | Not in Whitelist | Cannot Enter | Knock Required | Cannot Enter |
Visitor Whitelist Rules
To create Member Whitelist rules for your space, go to Space Settings > Permission > Visitor Whitelist. Visitor Whitelist Rules may be created based on:
- Email Domains
- Email Addresses
- Passwords
- IP Addresses
| Use Case | If/When | Public Space | Private Space with Knock | Private Space Without Knock | User is Registered Member |
|
No Whitelist |
- | Enter Directly | Knock Required | Cannot Enter | Enter Directly |
| Password | Correct | Enter Directly | Enter Directly | Enter Directly | Enter Directly |
| Password | Incorrect | Cannot Enter | Knock Required | Cannot Enter | Enter |
| Email Address/Domain | In Whitelist | Enter Directly | Enter Directly | Enter Directly | Enter Directly |
| Email Address/Domain | Not in Whitelist | Cannot Enter | Knock Required | Cannot Enter | Enter |
| IP Address | In Whitelist | Enter Directly | Enter Directly | Enter Directly | Enter Directly |
| IP Address | Not in Whitelist | Cannot Enter | Knock Required | Cannot Enter | Enter |