Security FAQs

FAQs

  • Are communications encrypted?
    All content, including multimedia such as conversations, shared screens, video calls, etc., is encrypted and not stored on our servers.
  • What information do we store on our servers?
    We store user logs, chat information, and information uploaded to ovice (bulletin board, avatar images, background images, etc.).
    *Chat/mention chats will be stored in the database for approximately 3 months from the time they are posted.
    *We do not hold any personal information other than user log items.
    *All personal information can be deleted upon request at the end of the trial or cancellation.
  • Are you accredited and inspected by a third-party organization?
    We have acquired " ISO/IEC 27001:2013, JIS Q 27001:2014 ". In addition, we regularly conduct security inspections at a third-party inspection agency.
  • Do you have a track record of implementation in companies listed on the First Section of the Tokyo Stock Exchange or public institutions?
    This service has a track record of introduction by companies listed on the First Section of the Tokyo Stock Exchange and public institutions, and we are working to ensure that you can rest assured in terms of security.
  • Where is your data stored?
    Data storage, including backups, is stored on servers in the Tokyo region of AWS.
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