Network Security Settings

This page describes the network requirements for using ovice. If your network environment meets any of the following conditions, please configure your network settings accordingly.

  • Security configurations such as firewalls, VPNs, proxies, or antivirus software are active on your office or home network.
  • WebRTC Diagnostic Test failed for required items.
  • You cannot access our Demo Space (https://app.ovice.com/ws/demo-space), or you experience intermittent disconnections after connecting.

 

Network Settings (Wildcard Specification)

Please register the following domains, ports, and IP addresses.

  • *.ovice.in / TCP (443)
  • *.ovice.io / TCP and UDP (443, 10000-65535)
  • *.ovice.com / TCP and UDP (443, 10000-65535)

If your environment restricts access by IP address, you must also register the IP addresses.
IP Address List

 

Network Settings (FQDN Specification)

Please register the following domains, ports, and IP addresses.

Protocol Port Domain IP Address
TCP (HTTPS) 443 app.ovice.com CDN
assets.ovice.io
app.rc.ovice.com
ai.ovice.com TCP
api.ovice.com
ws.ovice.com
api.ovice.in
app.ovice.in
features.ovice.io
api.ovice.io
ws.ovice.io
billing.ovice.io
imgproxy.ovice.io
api.rc.ovice.com
ws.rc.ovice.com
UDP or TCP 443,
10000-65535
ice.ovice.io UDP
+
TCP
ice-diagnosis.ovice.io
ex-core.ovice.io
core.ovice.io
core-ap.ovice.io
core-eu.ovice.io
core-us.ovice.io
core-au.ovice.io
core-ap.rc.ovice.io
core-eu.rc.ovice.io
core-us.rc.ovice.io
core-au.rc.ovice.io
sfu.ovice.com
sfu.rc.ovice.com



 

Using WebSockets

ovice uses the WebSocket communication protocol. Please verify that WebSockets function properly in your network environment.
WebSocket Test

 

Notes

  • Configuring TCP:443 is required.
  • Configuring UDP:10000-65535 is recommended for stable performance, but it is not required. In environments where UDP traffic is restricted, communication will take place over TCP:10000-65535. If ports 10000-65535 are not open for either UDP or TCP, communication will occur via TCP:443.
    If you plan to use ovice under these restricted network conditions, please be sure to test feature performance in our Demo Space.

  • Advance notice will be provided when domains or IP addresses are added or changed. However, please note that we cannot detect or provide advance notice for additions or changes to CDN IP addresses.
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