Two-Factor Authentication (2FA)

When accessing spaces associated with your organization, each user is required to log in and complete two-factor authentication using an authentication app such as Google Authenticator.

 

Eligible plans

  • Business
  • Team

 

Users who can access the administration screen

 

Initial setup by organization owner

1. Click the three dots in the space header and select the "Organization" tab.

alt

2. Click on "Organization Settings" → "Security Management"

3. Select the "Authentication" tab

4. Click "Edit" for Two-Factor Authentication Screenshot 2023-09-22 at 0.30.22 PM.png

5. Select "On" and click "Save"

 

Individual Setup

When you enable two-factor authentication, each user will be required to set it up when they access a space or reload their browser.

procedure

1. Install any authentication app on your mobile device

Example:  Google Authenticator, etc.

2. Access the space

3. Scan the QR code displayed on the screen with the authentication app on your mobile device 

4. Confirm that ovice has been added to the authentication app, and click "Next" on the ovice screen.

Screenshot 2023-09-22 at 0.42.31 PM 2.png

5. Enter the 6-digit code displayed on the authentication app into the OVICE screen and click "Next".

After the setup, you will be prompted to enter the 6-digit code displayed in your authentication app every time you access a space in an organization that has 2-factor authentication enabled.

 

Resetting 2-factor authentication (per user)

1. The organization owner sends an email to a specific user to reset 2-factor authentication.
Reset 2-factor authentication for organization users.

2. The target person clicks on the URL in the email they received

Subject: [ovice] Reset 2-factor authentication
From: no-reply@laravel.ovice.di-agile.io
URL expiration: 48 hours

3. Click "Reset" on the linked screen

*At this point, the authentication code you previously set up will be invalid.

4. Access to a space with 2-factor authentication enabled

5. Run the setup again

 

Disabling Two-Factor Authentication (Organizational Unit)

Disable two-factor authentication when accessing spaces associated with your organization.

1. Click the three dots in the upper left corner of the screen and select the "Organization" tab in the main menu.
The Organization tab can only be accessed by organization owners.
Managing Organization Owners

Screenshot 2023-04-28 at 11.08.20 AM.png

2. Click on "Organization Settings" → "Security Management"

3. Click "Edit" for Two-factor authentication 

4. Select "Off" and click "Save"

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