Session Time-Out Length

Set the session retention period after an organization user logs into the ovice account.

Eligible Plans

• Team
• Business

Users who can Access the Management Screen

• Organization owner
• Permission Groups

Session Timeout Period Options

• 2 hours
• 4 hours
• 8 hours
• 12 hours
• 1 day
• 2 days
• 1 Week (7 days)
• 1 month

How to Set Active Session Length

1. Click on the hamburger menu in the space header and select the “Organization” tab

2. Click on Organization Settings → “Security Management”

3. Select the “Session Time-Out” tab

4. Click “Edit” for Session Time-Out Length

5. Select the time until timeout and click "Save"

Tips

• The default session timeout period is 7 days.
• The session expires when the set amount of time has elapsed since each user last logged in.
• If your login session expires even though the set time has not elapsed, please check whether the cookie retention period is controlled in your usage environment.
• If you are an organization user with multiple organizations, the shortest session timeout setting will be applied.