Key Features
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Forward ovice @mention chats to Slack
When you receive a direct message in ovice, it will also be sent to your direct messages in Slack.
Note: This applies only to one-on-one direct messages. Group mentions (like @all or @here) and messages to multiple recipients are not forwarded. -
Sync your Slack status to ovice
Display your current Slack status directly in your ovice space.
Required Permissions
| Setup for the Organization | Organization Owners or groups assigned a Permission Groups. |
| Linking Individual Accounts | Admins or Members of a space within the organization. |
| Viewing Slack Statuses | Admins or Members of a space within the organization. |
Setup by an Organization Owner
Before You Begin
Make sure you have the following permissions:
- Slack Admin permissions
- ovice Organization Owner permissions
Slack Configuration
1. Go to https://api.slack.com/apps.
2. Click Create New App.
3. Click From scratch.
4. Enter a name for your app in the App name field.
Note: Only alphanumeric characters are allowed. Japanese characters cannot be used.
5. Under Pick a workspace to develop your app in:, select your Slack workspace.
6. Click Create App.
7. From the menu on the left, click OAuth & Permissions.
8. Scroll down to the Scopes section and click Add an OAuth Scope under Bot Token Scopes.
9. Add the following OAuth Scopes:
- users:read
- users:read.email
- chat:write
10. Scroll back up to the OAuth Tokens for Your Workspace section and click Install to Workspace.
11. When prompted to grant the app permission to access your Slack workspace, click Allow.
12. Copy the generated Bot User OAuth Token.
ovice Configuration
1. Click the hamburger menu icon in the top-left corner and select the Organization tab.
2. Go to Organization Settings → Integrations → and click the External Services tab.
3. Click the Slack app.
4. Fill in the required fields and click Save.
| Bot User OAuth Token | Enter the token you copied during the Slack Settings step. |
| Slack Workspace | For "your-workspace.slack.com", enter only the "your-workspace" part. |
This will add the Slack integration option to the personal Integrations settings for all members in your organization's spaces. This option is only visible to space admins and members.
Linking Your Account
1. Go to your personal Integrations settings.
2. Click Connect for Slack.
3. In the new window, select your Slack workspace from the dropdown menu in the top-right corner.
4. Review the permission request and click Allow.
- The integration will connect successfully if a Slack account exists with the same email address as your ovice account.
- Once you connect your account in one space, the integration will automatically be active in all other spaces within your organization.
Using the Slack Integration
Forwarding ovice @mention chats to Slack
| Sender's Slack Integration Status | How it Appears in Slack |
|---|---|
| If the sender has also connected their Slack account | The message will appear in your DM conversation with the sender. |
| If the sender has not connected their Slack account (or if they are a guest or visitor) |
You'll receive a direct message from the app you created (e.g., Slackbot or your custom app name). |
Syncing your Slack status to ovice
Users who have linked their accounts will have their Slack status displayed on My Seat. You can also hover over another connected user's desk to see their status and send them an @mention chat from the pop-up menu.
| Slack Status | Example in ovice |
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You can also see Slack statuses in these other areas of the ovice interface:
| Quick Action Menu |
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| Avatar Pop-up |
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| Profile |
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| User List |
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Disconnecting the Integration
1. Go to your personal Integrations settings.
2. Click the Connected button for Slack to disconnect.
Tips
- If you set up the Slack integration before June 25, 2025, only the feature to forward ovice direct messages to Slack is available. To use all features, including status sync, you must disconnect and reconnect the integration.
- When a Member or Admin sends a direct message to a user who has the Slack integration enabled, a notice saying "This message will also be sent to Slack" will appear in the chat box. This notice appears even if the sender has not connected their own account. (Remember, only one-on-one direct messages are sent to Slack; messages to multiple recipients are not forwarded.)