Direct messages received in ovice will also be displayed in Slack direct messages.
*Direct messages in ovice refer to @mention chats between individuals. Mentions to groups such as @all and @here, and mentions that address multiple people are not included.
Required Permissions for Use
| Setup for your organization | Organization Owners/ Groups with assigned Permission Groups |
| Using the Slack integration feature | Admins or members of spaces in the organization |
Setup by Organization Owner
Advance Preparation
Make sure you have the necessary permissions to set it up.
- Slack Admin Privileges
- ovice Organization Owner Authority
Slack Settings
1. Access https://api.slack.com/apps
2. Click "Create New App"
3. Click "From scratch"
4. Enter any name in "App name" * Only alphanumeric characters allowed
5. Select your Slack workspace from "Pick a workspace to develop your app in:"
6. Click "Create App"
7. Click "OAuth & Permissions" from the left menu.
8. Scroll down the screen and click "Add an OAuth Scope" under "Scopes" > "Bot Token Scopes".
9. Add the following OAuth Scope
- users:read
- users:read.email
- chat:write
10. Scroll up and click "Install to Workspace" in the "OAuth Tokens for Your Workspace" section.
11. Click "Allow" when the app requests permission to access your Slack workspace.
12. Copy the issued Bot User OAuth Token
ovice Settings
1. Click the three dots on the left of the menu bar and select the "Organization" tab.
2. Organization Settings → Integration → Click the "Apps" tab
3. Click on the "Slack Workspace" app
4. Enter the settings and click "Save"
| Access Token | Enter the token you copied from Slack Settings. |
| Slack Workspace Domain | Please enter only the ◯◯ part of "◯◯.slack.com". |
This operation will add a Slack item to the personal settings "Personal Integration Settings" in the space belonging to your organization. This item will be visible only to space admins and members.
Account Linking
1. Open Personal Integration Settings
2. Click "Connect" on Slack
3. Select the Slack workspace you want to connect to from the drop-down menu in the top right of the new window.
4. Check the request details and click "Allow"
- Check the email address of the user account you operated, and if an account with the same email address exists on Slack, the integration will be successful.
- Once you complete the integration in one space, it will automatically apply to other spaces in your organization.
Checking linked direct messages
| Slack integration Status on ovice | Display on Slack |
|---|---|
| If the sender is also connected to Slack | The message will be sent to you and the sender in Slack direct messages. |
|
If the sender is not connected to Slack (or if the sender is an external person such as a visitor) |
You will receive a direct message from SlackBot. |
Disconnect
1. Open Personal Integration Settings
2. Click the "Connected" button in Slack