You can display a broadcast announcement to all users in your space. Admins can set a custom message and change the background color to reflect its urgency.
Applicable Plans
ovice Contact Center
Displaying an Announcement
1. Click the hamburger menu icon in the space header and select the Space tab.
Note: If you're not an Organization Owner, you'll be taken to the space settings automatically and won't need to select a tab.
2. Click Space Settings Feature Settings.
3. Configure the settings under Announcement Banner.
| Background Color | Choose from one of the five available colors. |
| Message | Enter your message (up to 500 characters). Line breaks are not supported; the message will be displayed as a single, scrolling line. Users can scroll to view the full text if it's long. |
4. Review your message and settings, then toggle on Announcement Banner.
Please note: The announcement will appear in the space immediately after you toggle this on.
Editing an Announcement
1. In your space, click Go to settings on the far right of the announcement banner.
This button is only visible to admins. You may need to scroll to the right to see it if the announcement message is long.
2. Change the background color or message as needed.
Changes are applied instantly. If you need to update both the color and message at the same time, we recommend turning the Announcement Banner off first, making your edits, and then turning it back on.
Removing an Announcement
1. In your space, click Go to settings on the far right of the announcement banner.
This button is only visible to admins. You may need to scroll to the right to see it if the announcement message is long.
2. Toggle the Announcement Banner off.
Alternatively, deleting all the text from the message field will also automatically turn off the announcement.
Tips
- The announcement is displayed in open spaces and meeting rooms. It is visible to all users, including guests and visitors.
- Announcements are published on a per-space basis.