Re-authenticate Users

For users with ovice accounts, we will revoke their account authorization and prompt them to re-authenticate via email.

 

Main Use Cases

  • Prevent unintended access to accounts with email addresses that are no longer valid due to reasons such as leaving the company
  • Prevent unintended access to accounts suspected of being logged in by third parties

 

Method of Operation

1. Click the three dots in the space header and select the "Space" tab.
*If you are not an organization owner, there is no need to select a tab.

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2. Space settings → Click "User Management"

3. Click on the three dots for the user

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4. Click "Re-authenticate"

5. Click "Re-authenticate" in the confirmation dialog

The account authentication screen will be displayed to the affected user the next time they access ovice (or reload the ovice screen they have already accessed). Please instruct them to click the "Send email" button to complete account authentication.
Account Authentication (Re-authentication)

 

Tips

  • You can search for the target user by partial match of name or email address.

    Screen_Shot_2023-01-28_at_11.07.50_PM.png

  • You can use the filtering button to narrow down your search.

    Screen_Shot_2023-01-28_at_11.08.31_PM.png

  • You can change the permissions of multiple users at the same time.

    Method of operation

    1. Check your target audience

    2. Click "Actions"

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    3. Click "Deactivate account"

    4. Click "Execute" in the confirmation dialog

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