Is there a minimum contract period?
It is available from the following period:
| subscription | 1 month |
| one time | 1 week |
Can we exchange contracts?
ovice is a service that you can start using after agreeing to the terms of use. We do not enter into separate agreements such as NDAs, non-disclosure agreements, service contracts, or memoranda.
Can you issue a quotation?
Please contact our sales team.
After subscribing to a paid plan, what is the earliest I can start using the service?
Once your payment has been confirmed by the payment system, the plan you selected will be applied.
Please tell me the payment method.
You can choose from the following methods:
- credit card
- Bank transfer (yearly subscriptions in Japanese Yen only)
What types of credit cards can I use?
The following brands are available for credit card payment:
- Visa
- JCB
- Mastercard
- American Express
- 中国銀聯 (CUP)
- Discover and Diners
- eftpos australia
How do I register or change my billing information?
You can specify the addressee when you first purchase. If you want to change it, please see below.
Change billing information
For information on how to download your invoice, please see the following article:
Downloading your invoice/receipt
Payment Processing Deadline on the Due Date
The payment due date for invoices issued through our payment system (Stripe) is managed on an hourly basis, based on the invoice issuance time. For example, if an invoice is issued at 10:00, the payment deadline will also be 10:00 on the due date.
For bank transfers, due to processing times at financial institutions, there may be a delay in confirming the payment. We recommend making the payment 1–2 business days before the due date to ensure timely processing.
Can I issue a receipt?
Please follow the steps below:
Download your invoice/receipt
Can I issue a delivery note?
We do not issue delivery notes.
Please fill out a security checklist
For security audits, we have published a security check master sheet.
Security Check Sheet