Subscription FAQs

Please tell me the payment method.

You can choose from the following methods:

  • credit card
  • Bank transfer (yearly subscriptions in Japanese Yen only)

 

What types of credit cards can I use?

The following brands are available for credit card payment:

  • Visa
  • JCB
  • Mastercard
  • American Express
  • 中国銀聯 (CUP)
  • Discover and Diners
  • eftpos australia

 

How do I register or change my billing information?

You can specify the addressee when you first purchase. If you want to change it, please see below.
Change billing information

For information on how to download your invoice, please see the following article:
Downloading your invoice/receipt

 

Can you issue a quotation?

Please use the form below:
Request a quote

 

Can I issue a receipt?

Please follow the steps below:
Download your invoice/receipt

 

Can you issue a delivery note?

We do not issue delivery notes.

 

Is there a minimum contract period?

It is available from the following period:

subscription 1 month
one time 1 week

 

 

Can we exchange contracts?

ovice is a service that you can start using after agreeing to  the terms of use. We do not enter into separate agreements such as NDAs, non-disclosure agreements, service contracts, or memoranda.

After subscribing to a paid plan, what is the earliest I can start using the service?

Once your payment has been confirmed by the payment system, the plan you selected will be applied.

 

Please fill out a security checklist

For security audits, we have published a security check master sheet.
Security Check Sheet

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