Is there a minimum contract period?
ovice is available from the following periods:
| Subscription | 1 Month |
| One-time | 1 Week |
Can we exchange a contract agreement?
You can start using ovice by agreeing to the Terms of Service.
We do not enter into individual agreements such as NDAs, non-disclosure agreements, service agreements, or memorandums.
Can I get a quotation?
Please request a quotation using the form below:
ovice Quotation Request Form
What is the shortest time to start using a paid plan after subscribing?
The selected plan will be applied after the payment system confirms your deposit.
What payment methods are available?
You can choose from the following methods:
- Credit Card
- Bank Transfer (Annual subscription in Japanese Yen only)
Which credit card brands are accepted?
The following credit card brands are accepted for credit card payments:
- Visa
- JCB
- Mastercard
- American Express
- China UnionPay (CUP)
- Discover and Diners
- eftpos Australia
How do I register or change the invoice recipient information?
You can specify the addressee when making the initial purchase. To make changes, please refer to the following:
Change Billing Information
Also, please check the following article on how to download Invoices:
Download Invoices/Receipts
What is the deadline for payment on the due date?
The payment due date for invoices issued by our payment system (Stripe) is managed by time based on the invoice issuance time. For example, if the invoice was issued at 10:00 AM, the deadline on the due date will also be 10:00 AM.
For bank transfers, we recommend making your payment one to two business days before the due date, as there may be a time lag in confirming the deposit due to processing by financial institutions.
When does the paid period end if paying via Stripe?
When you use Stripe for payment, the paid subscription period is set based on the time the payment is completed. Therefore, please note that the contract expiration will occur at a specific time, not at the end of the day.
(Example) If a monthly plan contract starts at 10:00 AM on January 1, 2024, the paid period is until 9:59 AM on February 1, 2024, and the contract renewal date will be 10:00 AM on February 1, 2024.
Can I get a receipt?
You can download it by following the steps below:
Download Invoices/Receipts
Can I get a delivery note?
We do not issue delivery notes.
I need you to fill out a security checklist.
We publish a master security checklist for security audits.
Security Checklist