Review past billing information, change payment methods, and change billing information.
Access Your Billing Information
For Team/Business plan
1. Select the Organization tab on the main menu
2. Click Plans and Billing
3. Click Billing Information at the top right of the screen
For Entry-S, Entry-M, One Time, Old Plans
1. Select the Space tab on the main menu
2. Click Plans and Billing
3. On Old Plans, Agree to Privacy Policy and Terms and Conditions and click Change Plan
4. Click Billing Information on the upper left of the screen
Change payment method
Change your credit card information.
1. Open Plans and Billing
2. Click Add payment method
3. Enter your credit card information and click Add *
Check Use as default payment method.
Change billing information
Change the billing information on invoices and receipts, and where to receive emails from Stripe (the payment system).
1. Open Plans and Billing
2. Click Update Information for billing and shipping information
3. Enter your name, address, email address, etc. and click Save
*You cannot change your name on Entry-S, Entry-M, One Time, and Old Plans.
Download Invoice/Receipt
1. Open Plans and Billing
2. Click the date displayed in the invoice history
3. Click Download Invoice or Download Receipt