Check/Change Billing Information

View your past billing information, change your payment method, or update your billing information.

 

Users who can operate it

Organization Owner

 

Confirmation method

For Business, Team, Entry-S, Entry-M and One-time

1. Click the three dots in the space header and select the "Organization" tab.

Screenshot_2023-04-28_at_11.08.20_AM.png

2. Click "Plan and Payment"

3. Click "Billing Information" at the top of the screen

 

For the old plan

1. Click the three dots in the space header and select the "Space" tab.

Screenshot_2023-04-28_at_0.19.52_PM.png

2. Click "Plan and Payment"

 

Change payment method

Change your credit card information.

1.  Open the billing information screen

2. Click "Add payment method" under Payment Methods

Screenshot_2023-04-28_at_0.38.53_PM.png

3. Enter your credit card information and click "Add."
*Please check "Use as default payment method."

 

Change your billing information

Change the billing information shown on invoices and receipts, and the recipient of emails sent from Stripe (payment system).

* The change will not be reflected on documents already issued. It will be reflected on documents issued after the change.

1.  Open the billing information screen

2. Click "Update Information" under Billing and Shipping Information.

Screenshot_2023-04-28_at_0.39.44_PM.png

3. Enter your name, address, email address, etc. and click "Save"

 

Download invoice/receipt

1.  Open the billing information screen

2. Click on the date displayed in "Invoice History"

3. Click "Download invoice" or "Download receipt"

Before payment

Screenshot_2023-04-28_at_0.02.02_PM.png

After payment

Screenshot_2023-05-17_at_10.16.59_AM.png

 

Manually credit card payments

Payment for contract changes will be confirmed approximately one hour after the change is made. If you want to confirm the payment immediately, please confirm the payment on the "Billing Information" screen.

1.  Open the billing information screen

2. Click on the date displayed in "Invoice History"

3. Enter your credit card information and click "Pay"

Articles in this section