Users with visitor privileges use visitor tickets to access spaces.
Eligible Plans and Space Types
| Target Plans |
|
| Space Type | Private Space |
What is a visitor ticket?
A visitor ticket is a ticket required for a user with visitor privileges (including visitors) to access a private space belonging to an organization covered by the subscription.
Tickets will be automatically allocated according to the number of contracted users, and one ticket will be used for each visit by a visitor. Once all tickets have been consumed, visitor access to the space will be restricted.
Granting a Ticket
It will be automatically granted once a month depending on the number of users in the organization.
| Number of Tickets | Twice the number of contracted users |
| Added Date |
1st of every month *If you apply for a new service in the middle of the month, you will receive tickets equal to twice the number of contracted users at the time of application. *If you change the number of contracted users in the middle of a month, the new number will be granted from the 1st of the next month. |
Use of Tickets
- Visitors use one ticket per space per day. Accessing two spaces will use two cards.
- Guests who enter directly into the conference room also use one ticket per space per day.
- No additional tickets are required if you re-enter the space you left on the same day.
- If a visitor stays in the space for more than two days, one more ticket will be used when the visitor reloads the browser screen or accesses the space again after about one day has passed since the visitor accessed the space.
- Visitor tickets are not used to access public spaces.
- Even if you have visitor privileges in a particular space, if you are an organization user in the organization to which the space belongs, a visitor ticket will not be used for that user's access.
Ticket Carryover
Automatically issued tickets cannot be carried over to the next month.
If all tickets are used up
Visitors will not be able to access the space. When they attempt to access the space, all admins and members in the space will be notified that there are not enough tickets.
A message will also be displayed to the visitor.
| ▼If the visitor is not logged in | ▼If the visitor is logged in |
View Current Available Tickets
Please check on the management screen below.
User Counter