What is Insights
A tool that visualizes user activity in a space. You can analyze the data and use it to make effective use of the space and establish usage. For insights related to each space or ovice campus, please refer to the following details.
Insight (space)
Applicable Plans
- Business
- Team
Permissions required for use
Organization Owners & Permission Groups
Access to Insights
Analyze all spaces associated with your organization simultaneously on a single insight screen.
1. Click the three dots in the space header and select the "Organization" tab.
2. Click "Insights"
3. Select a screen from the tabs on the top right
Displayed Users
|
Displays only organization users who have been registered in the organization within the past six months. Visitors and guests are not included. |
| Other | Aggregates all users who have accessed the space within the past six months, regardless of their role. |
Data Point Details
| Item | Content | CSV file column name |
|---|---|---|
| Name |
Organization User list: User display name Space list: Space name |
user_name, workspace_name |
| User's email address | ||
| Unique Users |
Number of active users who accessed the space *Active users refer to users who were online on that day. |
unique_users |
| Speak Count |
Number of times the waveform is generated when speaking *If you speak for more than 0.3 seconds, a waveform will be generated again and counted *If you speak while connected to a megaphone or object, it will also be counted *When you speak once, regardless of whether or not the other party responds, it will be counted *Meeting Conversations in the room are also counted |
speak_count |
| Move Count | Number of times you moved your avatar | move_count |
| Approach Count |
Number of times someone called out to you *The number of times another avatar turns on their microphone and comes within range of your voice after your avatar has not moved for one minute |
approach_count |
| Room Count | Number of moves to room (including silent room) | room_count |
| Chat Count | Number of chats sent (including mention chats) | chat_count |
| Reaction Count | Number of times you reacted | reaction_count |
| Tap Count | Number of shoulder pats | tap_count |
| Call Count | Number of times called | call_count |
| Staying Hour |
Time spent in the space *Time spent away from the space is not counted. |
staying_hour |
| Speak Hour |
Time spent speaking *Even if you speak while connected to a megaphone or object, it will be counted *Each time you speak will be counted, regardless of whether the other person responds or not *Conversation in the conference room will also be counted |
speak_hour |
| Meeting Room Hour | Time spent in the room (excluding silent rooms) | meeting_room_hour |
| Group Object Hour |
Connection time to objects (excluding screen sharing objects) *Counts both space objects and quick objects |
group_object_hour |
| Screenshare Hour | Time spent screen sharing | screenshare_hour |
| Megaphone Hour | Megaphone usage time | megaphone_hour |
Chart Type
Table View
Check each activity achievement in table view. If the user is accessing as a guest, each time they access, they will be identified as a different user and their achievements will be displayed separately.
| Organization User list | Shows activity results for each user. |
| Space list | Shows activity achievements by space. |
Activity
The number of times of each activity is displayed as a bar graph by day, week, month and year . This graph allows you to analyze activity trends.
| Activity | The number of utterances, the number of conversation approaches, and the number of chats are displayed. |
| Speak | The number of utterances is displayed. |
| Move | Displays the number of moves. |
| Approach | The conversation approach count is displayed. |
| Meeting Room | The number of times the room has been used is displayed. |
| Chat | Shows the number of chats. |
| Reaction | The number of reactions is displayed. |
Engagement
Each user is displayed in a scatter plot with a combination of two types of activity. This graph allows you to analyze user agency and passivity. You can also check details such as the user name by hovering over each point in the graph.
| Speak Count x Move Count | It can be used for user subjectivity analysis. |
| Speak Count x Approach Count | Can be used for user passivity analysis. |
| Staying Hour x Speak Count | Can be used for user passivity analysis. |
| Staying Hour x Approach Count | It can be used for user subjectivity analysis. |
Status
The number of active users is displayed in a bar graph for each day, week, month , and year. This graph allows you to analyze trends in the number of users.
| View Type | Contents | CSV file column name | ||
|---|---|---|---|---|
| Active Users |
Displays the number of active users. |
unique_users | ||
| Average Spent Hour |
Displays the average amount of time users spend in your space. Calculation method: Time spent by active users (total) ÷ Number of active users |
hours_by_unique_users | ||
| Active Users / Registered Users Trend |
Displays the percentage of users who have accessed the space among the users who have registered accounts in the space (member privileges or higher). Calculation method: Number of active users with member privileges or higher ÷ Number of registered users |
usage_member | ||
| Active Users / Space Capacity Trend |
Displays the percentage of users actually accessing the space compared to the maximum number of people using the space at the same time. Calculation method: Number of active users ÷ Maximum number of simultaneous users |
usage_space | ||
How Data is Filtered
Filter each graph.
*In engagement, you can operate by clicking the filter button on the upper right of each scatterplot.
| Space | If there are multiple spaces, specify any space. |
| Auth |
Specify user rights.
|
| Date Range | Specify a set period or a specific period from the calendar. The period that can be viewed is up to the past six months. |
| User |
Specifies a specific username. *Cannot be specified for activities. |
| Building |
If there are multiple buildings (hierarchical structure), specify the building. |
| "Apply" button | Reflects the contents of filtering in the data. |
Export Data (Business Plan Only)
Click on the three dots on the Insights screen and select "Download CSV file".
*If there is no target data, it cannot be exported. Readjust the filtering and export with the data.
FAQs
Some users are not displayed in the table view user list
Only organization users who have been registered within the past six months are displayed. Visitors and guests are not included. Additionally, insights reflect data up to the previous day, so new accesses or permission changes made on the current day are not included.
Can I see who has spoken with whom?
This cannot be confirmed. The results displayed in the table view user list show the amount of activity of the corresponding user.
When is the data reflected/updated?
The update timing is not disclosed, but data from the previous day is available.
The same person is aggregated differently in user list in table view
If you access with a different account, even the same person will be aggregated and displayed as a different user.