View Trends of Billable Users

Check the changes of the number of active users with respect to the number of contracted users in the billing plan for each user.


Eligible Plans

  • Team
  • Business


How to Access

1. Click the hamburger menu on the top left of the screen and select the Organization tab on the main menu.
The organization tab can only be accessed by the organization owner.
Manage organization owners

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2. Click Plans and Billing

3. Click the User Counter tab

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Available Information for Billable Users

Organization The organization name is displayed.
Organization ID The organization code will be displayed.
Number of contracted users This is the number of accounts added to the usage plan.
About Team/Business plan contract users
Current number of users This is the number of users actually using the organization.
Organization user management
Number of visitor tickets remaining Number of visitor tickets available for the current month.
visitor ticket
Average number of users The average number of users for the previous month is updated on the 1st of every month.
Average number of users = Total number of users per month ÷ Number of days in the month


Number of Billable Users

Check the number of contracted users and the average number of billable users each month. You can change the display target month from the past 3 months to the past 12 months.

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