The "Organization" tab is displayed for all users, but the items in it are grayed out if you do not have permission to open them. Even space admins cannot open them unless they are Organization Owners or users in a group assigned permissions in Permission Groups.
Users Who Can Use Each Item
| Item | Users who can open it |
|---|---|
| Organization Settings | Organization Owners, or users with any organization permission *Only the menus you have permission for are available after opening it. |
| Plans and Billing | Organization Owners, or users with the "Plans and Billing" permission |
| Remote Work Report | Users with the Organization Owner Management permission (paid plans and free trials only) |
What to Do
Ask an Organization Owner to do one of the following.
- Add you as an Organization Owner
Manage Organization Owners - If you only need to use specific screens, add you to a permission group
Organizational User Management (Permission Groups)
If You Do Not Know Who the Organization Owner Is
Users without organization permissions cannot check who the Organization Owner is on the screen. Users with the User Management permission can check "Org. Owner" in the "Org Role" column of the organization user list.
The Organization Owners are initially set as follows.
| Space creation date | Organization Owner |
|---|---|
| On or before April 30, 2023 | All admins of the space |
| On or after May 1, 2023 | Only the one admin who started using the space |
If "No options" Is Displayed When Adding an Organization Owner
No user matches the name or email address you entered. Candidates are users with the Admin or Member role in a space in the organization and users invited as admins or members (excluding existing Organization Owners). The following users are not displayed as candidates.
- Users with only the Visitor or Guest role
*Change their role to Member or higher in the User List first. - Users deleted from organization users, and users whose invitation has expired or been deleted
- Users who are already Organization Owners
*Invited users are displayed by their email address instead of a name.
*The Free Plan allows only one Organization Owner.