View/Change/Cancel Your Subscription (Previous Plan Model)

This is the old plan that applies when you apply for a paid plan before April 30, 2023.

 

Viewing Your Plan

1. Select the Space tab in the Main Hamburger Menu

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2. Click Plans and Billing

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3. Check the box to agree to the Privacy Policy and Terms and Conditions and click Change Plan

 

Change Plan and Payment Cycle (Credit Card)

1. Click Change Plan from Plans and Billing

2. Click the Subscribe Monthly / Yearly button displayed on the desired plan

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Current Plan Eligible Plans
Basic Entry-S, Entry-M - monthly or yearly
Standard Entry-M - monthly or yearly
Organization -


※It is not possible to change to an old plan.

※If you are unable to change to your desired plan, please contact your sales representative or customer support.

3. Check the contents and click Change Plan to complete.

 

Change Plan and Payment Cycle / Cancel for Invoiced ACH/Bank Transfer

Please contact your sales representative or customer support.

 

Stop/Cancel Credit Card Payments

1. Open Plans and Billing

2. Click Change Plan

3. Click Cancel displayed on the plan you are using

4. Click Cancel after confirming the contents

 

※The plan will be canceled, but you can use it in full function until the end date of the billing period (expiration date).

※We do not accept refunds.

※It will be transferred to the free plan after the expiration date.

 

 

 

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