Chat Filter Management

Overview

The Chat Filter feature allows you to hide specific words across all spaces within your organization on the chat panel. When a message containing a designated word is sent, only that specific part will be replaced and displayed as "**", regardless of the character length.
This feature is available as a standard function on all plans.

Note: Messages sent before configuring the filter settings will not be hidden.

Target Users

Organization Owners, or users who have been granted access permissions for "Chat Filter" in the organization's permission settings.

Adding, Editing, and Deleting Filtered Words

You can manage the words subject to the chat filter from the Organization Dashboard.

1. Click the three-line menu icon in the space header and select the "Organization" tab.

2. Click Organization Settings 

4. Click "Chat Filter Management" in the left menu.

5. Open the "Masked Words" tab.

6. Click the "Add Masked Word" button to add a target word, or use the "⋮" Action button to edit or delete it.

You can check the following items in the Masked Words tab list:

Checking Masking Logs

In the "Masking Logs" tab, you can check which space, who, when, and which filtered word was used.
Logs are retained for the past year.

You can check the following items in the Masking Logs tab list:

Tips

• The storage status of message data varies depending on your environment and subscription plan.
  • Standard Storage Specifications
    Even within the database, filtered words are converted and saved as "**".
  • When subscribed to ovice shield
    While words are converted and saved as "**" in the standard logs, the original words are also retained.