Team and Business plans are priced according to the number of users. Spaces with a prior history of subscribing to Team or Business plans cannot be changed to Entry-S or Entry-M subscription plans, or to one-time plans. See link below for details on each plan.
Plan List
About Contract Users
- Refers to users who are scheduled to use as administrators or members.
- The number of contracted users refers to the number of users who can connect simultaneously in all spaces belonging to the organization.
- You can specify from 20 people in units of 1 person.
- A user with the same account accessing multiple spaces belonging to the same organization is counted as one user.
Plan Confirmation
1. Select the Organization tab on the main menu
2. Click Plans and Billing
Selecting a Plan
1. Open Plans and Billing
2. Select currency
3. Select payment cycle (Yearly/Monthly)
*The currency cannot be changed after the application is completed.
4. Select a plan and click the apply button
5. Enter the number of contract users and click Confirm
6. Check the purchase details and click Purchase
7. Check the billing amount on the billing screen displayed in a new tab
You can check the details from "Display bill details" and download the bill with the download button.
8. Enter your credit card information and click "Pay"
9. Close the payment screen
The contracted plan and contract renewal date information will be displayed on the "Contract plan and payment" screen.
Contract Renewal
Both yearly and monthly subscriptions are automatically renewed.
At the time of contract renewal, payment will be automatically made with the same credit card as before.
Change Subscription Details
Change plan/payment cycle
1. Open Plans and Billing
2. Select the payment cycle and plan and click "Change plan"
*You cannot change from Business to Team, or from annual payment to monthly payment. It is also not possible to change to Entry-S, Entry-M or one-time.
3. Confirm the changes and click "Confirm"
4. Settlement of the difference
The difference will be automatically settled by credit card after about 1 hour. If you want to make instant payment, please do the following:
Manual settlement
* There is no difference in monthly payment. The new price will be applied from the next renewal.
Change the number of Paid Users
Increase or decrease your subscribed user count.
| When increasing the number of users | monthly payment | The new rate will be applied from the next month's contract renewal. |
| annual payment | At the time of change, you will be billed for the monthly difference. | |
| When reducing the number of users | No refunds will be given for the difference. You can use the number of users before the change until the change is applied at the next contract renewal. | |
1. Open Plans and Billing
2. Click "Change number of users" of the current plan
3. Confirm the changes and click "Confirm"
4. Settlement of the difference
The difference will be automatically settled by credit card after about 1 hour. If you want to make instant payment, please do the following:
Manual settlement
* There is no difference in monthly payment. The new price will be applied from the next renewal.
Cancel Subscription
You can continue to use the service until the next contract renewal. Please note that refunds cannot be made for the period from the cancellation date to the next contract renewal. When the usage period ends, the space belonging to the organization will be changed to the free plan.
1. Open Plans and Billing
2. Click "Cancel" on the current plan
3. Confirm the contents and click "Cancel"
Resuming Subscription
You can resume your subscription between the time you cancel and your next contract renewal.
1. Open Plans and Billing
2. Click "Resume" for the current plan
3. Click "Resume"
Tips
- Visitor permission settings are not available for Team and Business . (The settings before applying for the plan will also be disabled.)
Access permission settings