Desplayed "Workspace is not found"

Possible Cause

  • The accessed URL is incorrect
  • An administrator changed the domain of the space
  • After applying for the trial, you have not accessed the space for 7 days.
    *If you do not access the space for the first time within 7 days, the space will be deleted.

 

Error message displayed Screenshot_2023-05-12_at_4.02.55_PM.png

"Workspace is not found"

 

How to resolve this issue

If you do not access the trial space for 7 days

Please contact our support.

 

If you are accessing a space that is currently under trial or contract

  1. Make sure you're accessing the correct space URL
  2. Confirm that the administrator has not made any domain changes.

If the issue persists, please contact our support.

 

Contact point

Please contact our support with the following information:

  • Inaccessible Space URL
  • Identification code (optional)

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