Possible Cause
- The accessed URL is incorrect
- An administrator changed the domain of the space
- After applying for the trial, you have not accessed the space for 7 days.
*If you do not access the space for the first time within 7 days, the space will be deleted.
Error message displayed
"Workspace is not found"
How to resolve this issue
If you do not access the trial space for 7 days
Please contact our support.
If you are accessing a space that is currently under trial or contract
- Make sure you're accessing the correct space URL
- Confirm that the administrator has not made any domain changes.
If the issue persists, please contact our support.
Contact point
Please contact our support with the following information:
- Inaccessible Space URL
- Identification code (optional)