If you are sure you entered the correct password when accessing a workspace but you see the message "Invalid password", please check the following.
ovice Password
There are two password entry screens in ovice. Each screen requires a different type of password, so please enter the password that suits your situation. If you are not sure which screen you are on, you can check from the URL you are accessing. (See the table below)
| Account login screen | On this screen, you will log in to your ovice account with your email address and password. Please log in with the password you set for yourself. If you have forgotten your password, please reset it. | |
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display |
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URL |
When you access any of the URLs below, this is the account login screen.
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| Space Password input screen |
On this screen, you will need to enter "the Space Password" that is unique to the space. If you do not know the password, please contact the space administrator. *This is not the password to log in to your account. |
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display |
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URL |
When you access the following URL, you will be asked to enter "the Space Password." |
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* In the desktop app, you can get the URL of the currently accessed screen by the following method.
Menu operation
If not resolved
Please contact our technical support with the following information:
- OS type and version
- What is happening
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How to use ovice (desktop app/web browser)
- For desktop app: Version (How to check )
- For web browsers: name and version