I entered a space but I cannot see the people inside

 

Microphone Permission Settings

This issue usually indicates your microphone might be not allowed by your browser. 

allow_mic_browser.png

 

  • Make sure that you click on "Allow" when this message pops up.
  • If you're using Google Chrome browser, click HERE to check your microphone settings. 
  • Ensure our domain is not in your blocked sites list.

blocked_sites.png

Reload the page to save your changed settings.

 

Other Possible Causes

Web Browser Issues

  • clear your cache and cookies
  • disable browser extensions

Network Issues

  • consult with your team's network administrator to ensure the oVice domain has been properly whitelisted

 

 

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