Preventing Audio Echoing/Feedback

If you experience echo or feedback during a call, try the following:

  1. If you have ovice open in another window
    • Close all other windows accessing the space, including desktop apps and browsers.
    • If you need to access more than one space at the same time, turn on the microphone in only one space.
  2. Turn on noise canceling in audio settings
  3. If multiple people are accessing the space from the same physical room
    • One participant movesto another room (if possible)
    • Muting your microphone while the other is speaking
  4. Check your microphone/speaker
    • Use earphones instead of speakers (if possible)
    • Turn down the speaker volume
    • Place microphones and speakers farther apart (if external devices)
    • If the microphone is facing a sound-reflecting surface (such as a wall), change its orientation.
    • Unplug and plug in the USB (if it is an external device)
    • Connect to other ports (for external devices)
    • Move the microphone away from your mouth
    • Keep microphones and speakers away from other electronic devices (such as smartphones)
  5. Check each OS setting

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