It says it's not compatible with my current browser

Possible cause

  • The feature of oVice you are accessing is only available in the Chrome browser app
  • The function of oVice you are accessing is not compatible with your smartphone's browser

 

Error message displayed

unnamed__1_.png

"oVice does not support current browsers. oVice works with the following browsers. However, we recommend using Chrome for comfortable use."

 

How to resolve

  1. Press the 3 dots on the top right of the screen
  2. Select "PC version site"

    For Android
    unnamed.png

    For iOS
    unnamed.jpg

 

If not resolved

Please contact our technical support with the following information.

  • Model name of the device you are using
  • OS type and version
  • Browser type and version
  • what is happening

Articles in this section

See more