Error content (Microsoft Azure AD example)
Possible Cause
You might have clicked a SAML button which was configured based on an old space URL, which had been used until the end of March, 2025.
April 1, 2025: Official Launch of New Space URLs
How to Resolve
Please share the follwing article with your space administrator and update the SAML settings.
Regarding SAML authentication settings due to space URL change
Other articles related to SAML authentication errors
- When logging in with SAML authentication, I get a 500 error
- When logging in with SAML authentication, a "SAML authentication error" message appears.
If not resolved
Please contact our technical support with the following information:
- Name of the service used for SAML authentication
- Error screen
- Login screen URL