Calendar/Status Integration with Google or Microsoft Teams is not activated

If your Google or Microsoft Teams status or calendar integration fails, please check the following:

Need to Confirm

1. Check if the accounts are linkable
   For example, Microsoft Teams Calendar & Status Integration can only be linked with paid Microsoft business accounts. Please check whether this function is compatible with the account you want to link.
   
   
2. Forced Refresh
   If the status icons and calendar do not start displaying even after completing the integration, try a forced refresh (you can also clear your cache if using a browser).
   
   
3. Delete cookies
   If you have multiple Google or Microsoft account login histories in your browser, you may link to an unintended account. Please delete the cookies related to Google or Microsoft and try linking again.
   
   
4. Checking error messages
   • "Please allow all items required for integration and try again."
     
     
     

     Google	Please make sure that you have checked all the checkboxes that are displayed when operating. Google Status Integration/Calendar & Status Integration
     For Microsoft Teams	We have not confirmed any cases where this error message is displayed. If you do see this error message, please contact us.

   • Other error messages:
     Take a screenshot of the full error message and contact us.

If not resolved

Please contact our technical support with the following information:

• OS type and version
• What is happening
• A screenshot of the error message (if available)
• How to use ovice (desktop app/web browser)
  • For desktop app: Version (How to check)
  • For web browsers: name and version