If functions or menus are not displayed on the screen, please check each of the following items.
Confirmation Steps
1. Check the Operation Method
Refer to the Help Center to confirm how to access functions or menus.
2. Perform a Forced Refresh
New or updated features may display properly after performing force refresh.
3. Use the Recommended Environment
Some features may not be available on tablet devices or mobilephones. Please ensure you are using the recommended environment.
Using a mobilephone/Tablet
4. Check Administrator Settings
Access to some features or menus may be restricted by administrators. Please check with the space administrator regarding unavailable content.
Functionality Settings
5. Check Window Width
In narrow windows, a responsive design is applied, and some features may be grouped under the "⋮" menu or hidden.
| Menu Bar Types | Slightly narrow window width | Narrowest window width |
|---|---|---|
|
Space Header
|
The following features are not available:
|
The following features are not available:
|
|
Also, depending on your window width, you may need to scroll the space header. |
||
|
Control Toolbar |
The "⋮" shortcut will consolidate other menus. |
The "⋮" shortcut will consolidate other menus. |
|
Control Toolbar (when connecting an object) |
Object menus will be consolidated under the object icon. |
The "⋮" shortcut will consolidate object menus. |
|
Control Toolbar (In Meeting Room) |
The "⋮" shortcut will consolidate the meeting room menus. |
The "⋮" shortcut will consolidate the meeting room menus. |
6. Verify Your Account
Ensure you are not accessing without logging in. If using multiple accounts, log out and log back in with the correct account.
Leave/Logout
7. Check Permission Units
If using permission groups, confirm that permissions are correctly assigned.