Chat Conversations

oVice has an in-app Chat tool, ideal for quick instant messaging or sharing quick updates, links, or posting emojis! You can start a Chat conversation with any Active or Away users.

Type any message into the chat field without including any @ direct mentions to send a message to the entire workspace team. Use @ mentions for direct individual or group messages. 

Send and receive text chats between users in the space. Available users depend on chat permissions set by the administrator.

 

Access the Chat Pane

Click the chat button at the top right of the screen or press the enter key on your keyboard.

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When Accessing Space Administrator/Member You can view chats sent in the past 3 months.
Guest Chats before access are not displayed.
When Entering a Meeting Room All Users Every time the last person leaves the room, all public chats sent in that room will be deleted.
If you join a meeting in the middle, you will be able to view the latest 20 public chats that have been sent since the first user joined the meeting.

 

Send Public Chat

Send a chat that everyone in the space can see.

1. Click the chat button on the top right of the screen

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You can also open the chat by pressing the Enter key on your keyboard.

2. Enter your message in the text area and click the send button

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Public chats are displayed as speech bubbles to all users in the space.

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Like a Public Chat

You can "like" a chat by clicking the like icon next to the chat. Click again to cancel. You can check the user name that "liked" by hovering over it.

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Delete a Chat

  • Click the trash button to delete your own chats
  • Admin can delete all the messages in the space
  • Once you delete a chat, you can't restore it

Depending on the type of chat, follow the steps below to delete it. Chats deleted by these operations cannot be recovered.

Chat type Permissions that can be removed How to remove
Chats sent by myself all users

Hover over the chat you sent and click Trash.

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Public chats sent by other users administrator

Hover your cursor over the target chat and click the trash can button to remove it from all user screens.
This operation cannot be performed on direct mention chats.

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Bulk delete all chats Manager/Member

1. Click the three dots on the top right of the chat screen

2. Click "Delete all messages"

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Export Chats (CSV output)

Export the currently displayed chat in a space or conference room in CSV format. User permissions that can be exported depend on administrator settings.
Chat export permission

  • Click "Export to CSV" from the three dots on the upper right corner of the chat screen.

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Exportable chat

  • public chat
  • Mention chat

You can only export what is displayed in your own chat box. Chats that have left the meeting room, reloaded the browser tab, deleted chats, and are not in the chat box cannot be exported.

 

Tips

  • See here for mention chats sent to specific users.
    Chat (Mention)
  • User permissions for using the chat function can be changed in the administrator settings.
    permission to send chat
  • You can also send a chat by pressing Ctrl + Enter (Windows) or ⌘ + Enter (Mac) on your keyboard.
  • You can enter pictograms by clicking the pictogram button.
  • Data such as images and files cannot be sent.
  • Visitors and guests will not be able to view chats sent prior to access.
  • Administrators and members can view chats for the past 3 months when accessing.
  • If you join the meeting room midway, users with all privileges can view the last 30 chats before joining the room. The public chat will be deleted when everyone leaves the room.
  • Users who have oviceGo installed can receive chats in the app.
    Check/send chat (ovice Go - mobile app)
 

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