Send a chat to a specific user. Mention chat can only see the message of the user who was mentioned. Recipients receive notifications. Who can send depends on the mention chat permissions in admin settings.
View Direct Messages
Open the Chat Pane
Click the "Chat" button on the upper right of the screen or open the chat screen with the enter key on the keyboard.
Send mention chat
1. Open the chat screen
2. Click "@" in the text area
3. Select recipients (multiple selections are possible)
- Select from list
- Partial match search in search window
4. Confirm that the destination has been added and click the send button
Sending Other Mention Chats
Select from Chat History
Clicking on each chat will add the sender of that chat and all mentioned users to the text area as mentionees.
Click the Space Avatar
Clicking on your avatar and selecting "Chat" will open the chat with the mentionee added.
Range Selection in Space
Click and drag a box around your target user(s). The chat will open with the users included in the specified range added to the mention destination.
Select from User List
Click the target user's three dots and select "Chat" to open the chat with the mention destination added.
Reply from Notification Center
Open the received mention in Notification Center and select "Reply" from the three dots.
Type of Mention Destination
|How to specify
|Specific users in the space
|All users in the space
|Users in the space excluding users in the room while away
|If the sender is connected to an object Users
connected to the same object as the sender
If the sender is in a room Users
in the same room as the sender
|Users in the specified room (empty rooms cannot be selected)
|Users with admin privileges in the space
|Users with member privileges in the space
|Users with visitor privileges in the space
|@Group chat mention name
|User organization user management (group) added to the relevant group
Save Mention Destinations (Pinning Users)
If you pin the mentionee, the mentionee will be kept in the text area even after sending the chat. It is possible to keep one or more mentions of all mentions such as @all, @here, @display name.
How to Pin
1. Add mention destination to text area
2. Click the pin
In this state, you can send chats to the same mention destination as many times as you like.
Check and Edit Pinned Mentions
1. Click "○ User (○ Group)" displayed next to "Pinned"
2. To delete, click the "X" button next to each user
3. To add, click "@" or directly enter the mention destination following @
You can unpin it with a pin or the "x" button next to "Pinned". Alternatively, reloading the browser tab or exiting the space will also cancel it.