If you use ovice on the desktop app or browser, you can receive OS notifications.
Notification types
There are the following types of OS notifications received from ovice.
- Mention Chat (DM)
- Call
- Shoulder tap
-
Someone's approaching (you or the other person has the microphone on and approaches within audio range)
The following conditions must also be met for this notification to occur.- Don't move your avatar for 1 minute
- You haven't received any web browser notifications in 1 minute
-
Intercom
The following conditions must also be met for this notification to occur.
- User authority that can receive intercom calls
- Favorite user enters the Workspace
Things to check
If you don't receive a notification, please check the following:
| If you use the desktop app |
1. Desktop app status 2. Check space notification permission 3. OS settings (notifications) 4. OS settings (Do Not Disturb Mode) 5. Select the notification screen |
| When using a web browser |
1. Browser tab status 2. Check space notification permission 3. In your web browser's settings, 4. OS settings (notifications) 5. OS settings (Do Not Disturb Mode) 6. Select the notification screen |
Tips
- If you want to change the display time of the pop-up, you can change it in the OS settings. Please check the support page of each OS.
- Notification badges displayed on the desktop app icon are synced with Ovice's notification center.
If not resolved
Please contact our technical support with the following information:
- OS type and version
- Browser type or desktop app version
- What is happening