A JavaScript error is displayed

If a JavaScript error is displayed while using the desktop app, please contact our technical support with the following information:

  • OS type and version
  • Screenshot showing the full error text
  • Timing of when the error message occurred (please share as much as you know, such as when the app was launched or immediately after a specific operation)
  • Desktop app log (Please attach two types of logs)
  • Desktop app version

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