Delete Web Browser Cache/Cookies (Google Chrome)

If a problem occurs while using this service, the problem may be resolved by deleting your browser's cache/cookies.

 

How to Delete your Cache

  1. Open Google Chrome
  2. Click the "︙" mark at the top right of the screen
  3. Click "More tools" → "Clear browsing history"
  4. Select "All period" for period
  5. Check "Cached images and files
    " Please also check.
  6. Click "Clear data"

Reference: Google support page

 

How to Delete Cookies (ovice-Related Only)

  1. Open Google Chrome
  2. Click the "︙" mark at the top right of the screen
  3. Click "Settings" → "Privacy and Security" → "Cookies and other site data"
  4. Click "Show all site data and permissions"
  5. Search for the string "ovice" from the search window on the top right
  6. Click "Delete all displayed sites"
  7. Click "Delete"

Reference: Google support page

 

Other Web Browsers

Microsoft Edge

 

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