Where is everybody? Find out in a snap just by opening the User List Pane! The User List displays all registered users in your space and their current status (Active, Away, or Offline). It will also show any un-registered guests or visitors currently Active in your space. See where users are in the space, send a message, and so much more right from the User List.
Access the User List
The User List pane is found in the Top Horizontal Menu Bar. Click on the People Icon to open the User List Pane.
Search the User List
Search by name or current status to see who's currently available, who's stepped away, and who isn't signed in.
- From the search bar, you can search by partial match of the display name.
- You can switch the display for "All", "Online", "Away" and "Offline".
- The order of users is displayed in the order of administrator, member, visitor, and character code for each authority. (In order of symbols, pictograms, alphabet, hiragana, katakana, kanji)
- Clicking on a user will show the action as well as the position in the space.
User Statuses: What They Mean
Every Registered User in your space, as well as any active Guests or Visitors, will be listed with one of the following Statuses:
- Active: currently signed in, online, and active in the space
- Away: currently signed in, online, but have set themselves as Away from their Desk (via the Coffee Break feature)
- Offline: registered users in your account that are not currently signed in to the space (are logged out).
Offline User Permissions
| Who can view the list | Users with permissions set in User List View Permissions |
| Users displayed in the list | Admins, members who have visited the space and are currently offline |
The following actions are also possible for offline users:
Actions for offline users
Microphone icon
A microphone icon next to the user indicates that the user has turned on the microphone.
Mobile icon
A blue mobile icon in the top right of the user indicates that the user has ovice Go (mobile app) installed.
ovice Go (mobile app)
User Action Menu Options
Click the three dots that appear next to the user to perform each action.
Types of actions administrators can take
- View profile
- Chat
- Call
- Shoulder Tap(only available when within voice range)
- Force mute user (if user's microphone is on)
- Kick out of meeting room (if user is in room)
- Kick from space
* If the other party is an administrator, the "Kick" menu will not be displayed.
Types of actions members can take
- View profile
- Chat
- Call
- Shoulder Tap (only available when within voice range)
Types of actions visitors/guests can take
- View profile
- Chat
- Call
- Shoulder Tap (only available when within voice range)
Also, offline users are not visible to visitors and guests.
Actions for Offline Users
Click the three dots that appear next to the user to perform each action.
- View profile
- Chat (Only available for users with the mobile icon. Recipients can see the chat in office Go.)
- Call(Available only for users with the mobile icon. Recipients can answer the call with ovice
Close User List
Click the human button on the top right of the screen.
Tips:
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Mobile icon stands for users who installed oVice Go (I'd like to insert oVice Go guide link in his page later)
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Mic icon stands for users who turing on their mics
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Visitors and guests can't see the offline list.