Before speaking, tap the person on the shoulder to show that you intend to talk to them.
Method of operation
Double-click on the other person's avatar in the space.
Your avatar will automatically move near the other person, so wait for their response and start talking.
Note: You cannot tap the shoulder of someone who is in a meeting room.
Note: You cannot tap the shoulder of someone who is in a meeting room.
Responding to shoulder taps
A notification will be displayed along with a sound effect, and you can choose how to respond. (You can choose whether to display sound effects and pop-up notifications in the Space notification settings.)
| If you respond immediately |
Select "Talk Now" in the notification. Your avatar will turn towards the other person and your microphone will be turned on. |
|
| If you can't respond right away |
Click the notification arrow icon and select a reply message. |
|
| Please wait a minute | A message will be automatically sent to the other person via mention chat. | |
| Sorry, I'll get back to you later | A message will be automatically sent to the other person via mention chat. | |
If you miss a shoulder tap, you can check the history in the notification center.
Noticing Shoulder Taps When You Are Away
When you are away from your computer or working in another app, you can still notice shoulder taps in the following ways.
| Method | Details |
|---|---|
| Slack Integration | While you have the space open on your computer, in a browser, or in ovice Go, shoulder tap notifications are sent to your direct messages in Slack, so you can also check them in the Slack mobile app. Notifications are not sent if the app or tab is closed or if you are in a different space. Slack Integration |
| ovice Go (mobile app) | Receive push notifications for shoulder taps on your smartphone or tablet, even when the app is closed or you are in the space on your computer. If notifications are enabled in ovice Go, you can receive shoulder taps even while you are offline. Mobile Settings (ovice Go - mobile app) |
| OS notifications | Receive shoulder taps as OS notifications on your computer when the desktop app or browser tab is inactive, even while you are working in another app. OS Notification Settings |
Other ways to do this
You can also tap someone on the shoulder in the following ways:
- Select "Shoulder tap" from the quick action menu.
View user information / Quick actions -
Select "Shoulder tap" from the user list
User list